Frequently Asked Questions

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The backup generator is designed as a backup to utility power only and should not be used as a primary power source.

There are many factors that impact the generator sizing and power needs for your home, including how often you expect to have a home power outage. We can best determine which home standby generator will be best for your home, and you can request a free quote, which includes sizing options and price.

The generators average between 65 to 67 decibels depending on the model. This is a similar sound level as a central air conditioning unit.

Our Generac home standby generators are designed to run on one fuel source, either natural gas or liquid propane.

Generac’s generators are considered CARB compliant and able to be installed in areas with strict emissions requirements. We will determine which generator is best for your needs.

Generac home standby generators are assembled Wisconsin, USA, using both foreign and domestic parts.

Renter/non-homeowner:

Our home standby generators are a permanent installation and requires the property owner to schedule and approve any type of modification to their property.

Apartment/Multi-Family/Mobile Home

Generac home backup generators are a permanent installation, designed for a single use property.

Other:

Any motor vehicle, trailer, RV or transportable property would not be able to utilize the Home Backup Generators, as they are a permanent installation designed to be installed on the ground.

Generac offers systems prepackaged and pre-wired with comprehensive installation instructions. You could perform the simpler site preparation steps and have a professional make the electrical panel and fuel connections, or you could complete the entire installation yourself. 

For safety reasons and to ensure adherence to all local, state and national electrical codes, particularly for non pre-wired or larger systems, Generac recommends you use an authorized Generac dealer or licensed contractor.  

To qualify for the 5-year warranty, all you need to do is schedule a free quote with us, complete the purchase, and install with us. After installation and activation of your generator, the 5-year warranty will be applied within 8 weeks. 

The exact generator dimensions and clearance requirements can be found in the installation guide. All installation guides can be found on generac.com.

Generac continues to manufacture new units daily and built a new facility in South Carolina to support the increased demand. While we continue to increase our production, we manage our own inventory.

The generator would be installed outside of your home, typically close to your fuel source (propane tank or natural gas meter). As a part of the free quote that we offer, we will also do a site survey to help determine the best location for the generator.

When selecting a site, always follow the guidelines in the Site Selection and Preparation section of your unit’s installation manual.

All generators require periodic maintenance, such as oil and filter changes to ensure maximum performance and years of reliable service.

Scheduled maintenance kits are available and we offer annual maintenance contracts for a worry-free ownership experience.

We recommend you have your unit serviced every 6 months by an authorized independent service dealer. Refer to the owner’s manual for routine maintenance procedures and schedules.